Rated 2 out of
5
by
gcr5x from
Quality and Construction Issues
We have had our cooktop for about 6 weeks and were very excited to have it installed. In the store the product seemed very sturdy and well made.
After the cooktop was installed, we noticed that one of the nobs came with a blemish on it, which was not able to be cleaned off. Secondly, one of the trivets for one of the larger wok burners seems to be sagging. On the left side, the trivets do not touch the flame spreader, however on the right side the iron bars slope down and rest on the flame spreader.
Most disappointing of all is the smell of burning rubber that manifests whenever the stove has been on (a low simmering heat) for more than 20 or so minutes. I think we have narrowed this down to the rubber feet on the bottom of the trivets.
I was really expecting a premium product for the premium price that we paid for this stove, and was initially considering upgrading our oven to the Neil Perry 90cm oven, and at this point probably wont.
Date published: 2018-07-13
Rated 5 out of
5
by
leoj from
Great features!
I bought this a month ago and am so happy that I did...
Date published: 2018-06-05
Rated 5 out of
5
by
Naxos17 from
Best Cooktop ever
I bought this 2 months ago to use in my new kitchen and am really pleased at the great quality and ease of use with pots easily moved from one side to another. The controls are sturdy and easy, cleaning the cooktop is simple and easy due to the excellent finish of the unit. I look forward to many years of use from this great alliance.
Date published: 2018-05-17
Rated 1 out of
5
by
Ljkhawaja from
Disappointed
We bought this couple of months ago and it did not live up to our expectations.
It's very hard to clean the iron frame is so heavy and gets stained very quickly
It's not easy to wipe at all if there is a small spillage. The two big burners are even more disappointing they not easy to clean and they never light up. After 20 sparks attempts it turns on and back to the same situation again next time. we called the technician and he did not solve the problem except grinding the spark a bit it reverts back to the same annoying situation again. I am very disappointed. The whole reason I bought this was that as it's a black glass it should be easy to clean and easy to work with but it's not!
When we purchased they deducted $50 extra and Harvey Norman assured us you will get the refund within a week it's been two months and we made so many phone calls but we have not received any payment. We are very unhappy please send your technition again to find out why it's not lighting up instantly
Date published: 2017-10-29
Rated 5 out of
5
by
Maria_K from
Transformed my cooking experience
Until purchasing my new Neil Perry gas cooktop I didn't realise just how much better cooking could taste!! The cooking temperatures that I am now able to reach from each of my burners is perfect - without making it too hot that I scorch any chocolate I may be melting. Having 4 burners on a 96cm stovetop has given me the versatility I was looking for. Cannot stop talking about it and the family is definitely enjoying the cooking experience. Thanks Neil!
Date published: 2017-10-26
Rated 5 out of
5
by
Remora from
Just love it
I love cooking on this cooktop. It has been worth every cent. I highly recommend it. Goes perfectly with our Neil Perry rangehood. Just wish it came with two wok stands/trivet.
Date published: 2017-08-06
Rated 5 out of
5
by
Kezza from
outstanding features
the best cook top I found in the showroom with everything you could ask for & a 6 year warranty
Date published: 2017-05-17
Rated 4 out of
5
by
DavidP from
Quality made, great 6yr warranty
Bought this last year and it is very well made, had a couple of minor issues but the support from parent company Shririo was very good. Purchased this because it is very good quality, well made and has a long 6yr warranty. If a company is offering this type of warranty the product must be made well and it is. I love the dual wok burners and because they are on the outer left & right you can cook with 2 extra large woks at once.
Date published: 2017-03-31
